H Bajje's Privacy Policy – Your data is safe with us

h bajje An online betting and gaming platform serving users in Bangladesh and other countries. This Privacy Policy applies to the hbajje.im website, mobile app, and all associated services.

In this policy, "we" and "our" refer to the company operating h bajje. "You" refers to any individual using our services.

We recommend reviewing this policy regularly, as h bajje may update it at any time. The latest version will always be available on this page.

H bajje collects your data in several ways. Below is a detailed breakdown of what types of data are collected.

Information collected directly from you:

• At registration: full name, mobile number, date of birth, and password.
• For identity verification: a copy of your National ID or passport.
• At the time of payment: bKash/Nagad/Rocket number or bank account details.
• Information provided when contacting support.

Automatically Collected Data:

• IP address and device type.
• Browser type and operating system.
• Date, time, and pages viewed during your visit.
• Betting and gaming activity history.
• Cookies and similar tracking data.

H bajje uses your data only for specific purposes. Full details are outlined below.

• Account Management: For account creation, verification, and management.
• Payment Processing: To process deposits and withdrawals.
• Ensuring Security: To prevent fraud, money laundering, and unauthorized access.
• Customer Support: To resolve your questions and complaints.
• Legal Obligations: To meet the requirements of applicable laws and regulatory bodies.
• Service Improvement: To analyze and improve your experience on the platform.
• Relevant Notice: To keep you informed about important account updates and offers.

H bajje does not sell or rent your personal data. However, limited data may be shared with trusted third parties in certain specific circumstances.

• Payment Processor: Necessary data is shared with payment gateways such as bKash and Nagad to process transactions.
• Identity Verification Services: Data may be shared with approved verification agencies as part of the KYC process.
• Legal Authorities: Disclosure of information is mandatory in response to valid requests from courts or government authorities.
• Fraud Prevention: Limited data may be shared with specialist agencies for fraud detection purposes.

H bajje uses cookies and similar tracking technologies on its website and app to enhance your browsing experience and help keep the platform secure.

Cookie Type:

• Essential Cookies: Essential for maintaining login sessions and security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Help analyze site performance. These are optional.
• Marketing Cookies: Used to show relevant advertisements. These can be declined.

You can manage cookies at any time through your browser settings. However, disabling certain essential cookies may affect the functionality of some features on the site.

H bajje follows industry-leading security standards to protect your data, with multiple layers of protection at every level.

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall & Intrusion Detection: Round-the-clock network monitoring.
• Regular Security Audits: Regular audits conducted by third-party experts.
• Restricted Access: Only authorized personnel can access user data.
• Encrypted Backups: All data is backed up in encrypted form.

As an h bajje user, you have several important rights regarding your own data.

To exercise these rights privacy@hbajje.im-. We will endeavor to respond within 30 days.

H bajje does not store your data indefinitely. A defined retention period is set for each category of data.

• Account Information: For the duration of account activity and for 5 years after closure (as required by law).
• Transaction Records: 7 years in accordance with financial regulations.
• KYC Documents: 5 years after account closure.
• Support Conversations: Up to 1 year after the issue is resolved.
• Log Files: Up to 12 months.

Once the retention period expires, data is securely deleted or anonymized.

h bajje's services are intended solely for users aged 18 and above. We do not knowingly collect data from anyone under the age of 18.

• Age is verified at the time of registration.
• Any account identified as belonging to a minor is suspended immediately.
• Any data collected from a minor is deleted immediately.

H bajje may update this Privacy Policy as needed. You will be informed based on the nature and significance of any changes.

• Minor changes: Only the update date on this page will be revised.
• Major changes: You will be notified via SMS to your registered mobile number or by email.
• At least 7 days' notice will be given before any changes take effect.
• Continued use of the service after any changes constitutes acceptance of the updated policy.

For any questions, concerns, or complaints regarding our Privacy Policy, please contact our Data Protection team.

• Email: privacy@hbajje.im
• General Support: support@hbajje.im
• Response Time: Typically within 48 hours.