Question 1

What do I need to register on H Bajje?

Accepted Answer

Signing up at h bajje is quick and easy. You'll need: An active Bangladeshi mobile number National ID Card (NID) or Passport Must be at least 18 years old A valid email address Simply complete the registration form and verify with the OTP sent to your mobile — your account will be activated instantly. The entire process takes just 3–5 minutes.

Question 2

Can I open multiple accounts with the same mobile number?

Accepted Answer

No, only one h bajje account can be created per mobile number. Creating multiple accounts violates h bajje's terms, and doing so may result in all accounts being permanently closed and balances forfeited.

Question 3

How long does account verification (KYC) take?

Accepted Answer

KYC verification is typically completed within 1–2 business days. However, if all information is accurate and photos are clear, it can often be done within a few hours. Once verified, a confirmation message is sent via SMS and email.

Question 4

What should I do if I forget my password?

Accepted Answer

Click the "Forgot Password?" link on the login page. Enter your registered mobile number or email address. You'll receive an OTP or reset link within 30 seconds. Create your new password. Note that the reset link is only valid for 15 minutes, so act promptly.

Question 5

How do I make a deposit?

Accepted Answer

Depositing on h bajje is simple. Log in and click the "Deposit" button. Select your preferred payment method: BKash — most popular, instant Nagad — Fast & Easy Rocket — Dutch-Bangla Mobile Banking Bank Transfer — for large amounts The minimum deposit is ৳300 BDT. In most cases, funds are credited to your account within 5 minutes.

Question 6

How long does a withdrawal take?

Accepted Answer

Withdrawals at h bajje are processed quickly. Typical timeframes are: BKash/Nagad/Rocket: 5–15 minutes Bank Transfer: 1–2 business days Withdrawals may be delayed if KYC verification is incomplete. Identity verification is mandatory for your first withdrawal. The minimum withdrawal amount is ৳500 BDT.

Question 7

Are there any charges for deposits or withdrawals?

Accepted Answer

h bajje does not charge any deposit fees. However, your payment provider (e.g. bKash, Nagad) may apply their own transaction charges. The same applies to withdrawals — h bajje charges no fees, though your bank may apply its own charges for bank transfers.

Question 8

What is the maximum withdrawal amount?

Accepted Answer

Your daily withdrawal limit depends on your account type and verification level. Standard accounts can withdraw up to ৳50,000 per day. Fully verified accounts have a higher limit. For larger amounts, please contact our support team.

Question 9

How do I claim the welcome bonus?

Accepted Answer

New registrations on h bajje are automatically eligible for a welcome bonus. You'll receive a bonus based on a set percentage of your first deposit. If a bonus code applies, enter it during registration. Make sure to read the bonus terms — you can generally withdraw the bonus once the wagering requirements are met.

Question 10

What does wagering requirement mean?

Accepted Answer

Wagering requirements mean you need to place a certain amount in bets before you can withdraw a bonus. For example, a 10x wagering requirement on a 1,000 BDT bonus means you must place 10,000 BDT in bets before the bonus can be withdrawn. Full details are listed next to each offer in the h bajje FAQ.

Question 11

When do I receive my daily bonus and cashback?

Accepted Answer

Log in every day to earn your daily login bonus. Cashback is typically paid out on a weekly basis — a set percentage of your net losses from the previous week is returned to you. Bonuses are added to your account automatically; no separate claim is needed.

Question 12

Is live betting available for all matches?

Accepted Answer

h bajje offers live betting on most major cricket, football, and tennis matches. Smaller leagues or less popular matches may only have pre-match betting available. Live betting odds update every few seconds, so you'll need to act quickly.

Question 13

What happens to my bet if a match is cancelled?

Accepted Answer

If a match is fully cancelled, your entire stake is typically refunded. If the match reaches a certain point of completion (e.g. the DL method in cricket), the result is settled accordingly. The specific rules for each sport are detailed in the h bajje FAQ and Rules section.

Question 14

Can I place multiple bets on the same match?

Accepted Answer

Yes, you can place multiple bets on different markets within the same match at h bajje. In cricket, for example, you can bet separately on match winner, top run scorer, total runs, and more. However, hedge betting is strictly prohibited.

Question 15

How do I enable Two-Factor Authentication (2FA)?

Accepted Answer

Log in and go to Account Settings > Security > Two-Factor Authentication. Verify your mobile number using the OTP. Once 2FA is enabled, you'll receive an OTP on your phone every time you log in. We strongly recommend keeping it active — it protects your account from unauthorized access.

Question 16

Does H Bajje share my personal information with third parties?

Accepted Answer

No. Under h bajje's privacy policy, your personal information is never sold or shared with third parties. Data may only be shared when required by law or with your explicit consent. For more details, please visit our Privacy Policy View page.

Question 17

What should I do if I notice suspicious transactions on my account?

Accepted Answer

Email support@hbajje.im immediately and request an account suspension. Change your password and enable 2FA. Our security team will investigate and take action within 24 hours.

Question 18

How do I self-exclude?

Accepted Answer

Go to "Responsible Gaming" in your account settings. Choose a self-exclusion period — anywhere from 24 hours up to 6 months. During this period, you will not be able to place bets on h bajje. If you need assistance, email support@hbajje.im or Responsible Gaming View page.

Question 19

Can I set my own deposit limit?

Accepted Answer

Yes. h bajje offers daily, weekly, and monthly deposit limits as part of its responsible gaming tools. Go to Account Settings > Responsible Gaming > Deposit Limits to set a limit that fits your budget. Decreasing a limit takes effect immediately, but increasing one requires a 24-hour waiting period.

Question 20

Can minors use H Bajje?

Accepted Answer

No. h bajje strictly prohibits anyone under 18 from registering or placing bets. Age verification is mandatory at the time of registration. KYC documents may be requested in suspicious cases. If an underage account is identified, it will be closed and any deposited funds will be returned.

H Bajje FAQ — Answers to All Your Questions

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